ServiceNow Consultant/Developer

Job title: ServiceNow Consultant/Developer

Location :Remote

Duration :6 months with possibility of extension

• Job Overview- Deploying VR for Commercial customer Green field for Cloud teams only. Build integrations with cloud tools and tenable for on prem stuff which will roll in in 2026.
• Job Description-

is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a 'roll up their sleeves mentality.' Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.

We are looking for a senior level ServiceNow Developer to join our team. This position is an integral part of an agile environment and is a key part of the growth of our ServiceNow practice area. To be successful, one should have prior experience and demonstrated success implementing Vulnerability Response and SecOps. You will be working with other IT professionals, vendors, and process owners to support, maintain, and enhance the service ServiceNow application. The ideal candidate will have deep knowledge regarding the ServiceNow project delivery model and is able to execute upon it while being able to manage customer expectations. Ideal candidate is a self starter and someone who is able to go outside the box where applicable and find solutions to complex problems.

Essential Functions

• Design, configure, and enhance the Vulnerability Response (VR) module in ServiceNow.
• Build workflows and automation for vulnerability triage, prioritization, assignment, and remediation tracking.
• Create custom dashboards, reports, and metrics for vulnerability KPIs and SLA monitoring.
• Implement and maintain correlation rules between vulnerability items and CMDB CIs.
• Collaborate with cybersecurity, infrastructure, and application teams to align remediation workflows with enterprise risk management objectives.
• Customize and support SecOps modules: SIR, VR, Threat Intelligence
• Integrate with external tools such as SIEMs, email security gateways, and vulnerability scanners
• Design orchestration workflows for automated threat response
• Develop scripts, business rules, and notifications
• Configure dashboards for visibility into threat and vulnerability data
• Maintain and secure MID Servers for on-prem communication
• Collaborate with security analysts to refine detection and response workflows

Qualifications

• Bachelor's degree with at least 5 years of ServiceNow development experience, specifically in Vulnerability Response.
• Modules Expertise: SecOps/VR Suite (deep experience)
• Integrations: REST APIs, IntegrationHub, data import sets
• Security Understanding: Strong grasp of Vulnerability process and role-based access controls in VR
• Certifications (Nice to Have): CSA, CISVR, CISGRC, CIS-SECOPS
• Soft Skills: Strong analytical mindset, attention to detail, and excellent stakeholder communication

Integrations with Tools: Experience with Splunk, QRadar, Qualys, Tenable

Integration Knowledge: REST APIs, MID Server, Orchestration, PowerShell scripting

• Certifications (Preferred): CSA, CISSecOps, Security+, GCIH

Soft Skills: Strong communication, problem-solving abilities, and teamwork with security teams

Understanding of cybersecurity principles, vulnerability lifecycle management, and risk assessment.

Hands-on experience with integrating ServiceNow with scanning tools.

Proficiency in scripting (JavaScript), Glide API, REST/SOAP APIs, and MID Servers.