ServiceNow Developer (CMDB Focus) - Chandler, AZ - Fulltime/Contract Position

ServiceNow Developer / Engineer (CMDB Focus)

Chandler, AZ (2 days onsite per week)

Fulltime Position

Key Responsibilities:

Design, develop, and implement solutions within the ServiceNow platform, focusing on CMDB, Discovery, and Service Mapping.

Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.

Configure identification and reconciliation rules, CI classes, and relationship models.

Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.

Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.

Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.

Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.

Contribute to platform upgrades, patching, and ongoing process improvement initiatives.

Follow Agile delivery methodologies and participate in sprint planning, demos, and retrospectives.

Required Skills & Experience:

3+ years of hands-on ServiceNow development or engineering experience.

Strong understanding of CMDB structure, CI relationships, and Discovery patterns.

Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.

Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.

Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).