ServiceNow Portal Development

Years of Experience : 7+

Location : Pune/Mumbai/Hyderabad/Chennai/Bangalore/Noida

• ServiceNow Implementation experience in ITSM, PPM,HRSD ,Custom Application, Flow Designer, Workflow,
• OOTB Service.
• Part of the implementation team responsible for building LTIM SelviceNow IP - Platform Doctor and Prism.
• Platform Doctor - is an automated tool for adherence to ServiceNow Best practices.
• PRISM - Employee Engagement Fabric built on ServiceNow is a multi-Persona Custom Application on ServiceNow, for enhance Employee
• Experience Implementation and ServiceNow Administration Experience
• Experienced implementation of ITSM Module and implemented incident, Change, Service Catalog, Knowledge Management, exposure to CMDB, Flow Designer
• Custom Application: Assist on designing and implementation of 4 large custom applications.
• Experience in implementing PPM module and customized the application with various custom features.
• Designed and implemented platform application which provide ServiceNow instance best practices,
• Created various platform best practice custom check in the application
• Service Portal: Excellent experience in building Service Portal and building widgets from scratch
• Design Service Portal leveraging Ul Pages, templates, and Widgets to changes to navigation, menus, and layouts.
• Integration: Integrated ServiceNow and slack application and provided two-way communication to send and receive the data.
• HRSD: Implemented case Management, onboarding and offboarding employee's, customizing employee Centre Portal
• Soft Skills
• Strong communication
• Team