Senior ServiceNow Developer with ITSM and HRSD Experience @ Austin, TX _Onsite only on W2

Role: Senior ServiceNow Developer with ITSM and HRSD Experience

Location: Austin, TX _Onsite

Duration Long term

Only on W2

Note: shift during weekdays and some of the weekends

Please share the resume at aravind@burgeonits.com

Must have:

ServiceNow Application Engineer with hands-on experience in ServiceNow, particularly in ITSM and HRSD functionalities.

JD

The role is for production support for a top client in the IT industry. Candidate is expected to be on shift during weekdays and some of the weekends.

Since the project is on-prem, this team handles all the operational and maintenance activities.

This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects.

Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now.

Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations.

Education/Certifications

ServiceNow Certified system administrator

Top 3 responsibilities you would expect the Subcon to shoulder and execute

1. Provide support for Production issues

2. Analyse code and debug production issues

3. Collaborate with stakeholders and associated support teams