[Remote] IT Software Asset Management Lead, ServiceNow

Note: The job is a remote job and is open to candidates in USA. SoFi is a next-generation financial services company and national bank that is transforming personal finance. They are seeking a highly skilled and strategic Software Asset Management Lead to define and drive their Software Asset Management function, ensuring compliance and optimizing costs in a complex enterprise environment.

Responsibilities

• Define and document the SAM policy, process, procedures and controls
• Define a SAM process aligned with ITIL and CSDM: Align SAM to enterprise priorities, regulatory requirements, and audit frameworks.
• Implement ServiceNow SAM Pro in coordination with our ITAM admin
• Prioritize and provide SAM outcomes for inclusion in the ITAM roadmap: Define and deliver a compelling ITAM product strategy within the ServiceNow platform.
• Manage the day to day SAM process: Ensure process is followed, monitor breaches, provide metrics and reporting.
• Define SAM KPIs and ensure completeness and accuracy of the SAM repository
• Stakeholder Engagement and Communication: Build strong partnerships with cybersecurity, engineering, compliance, and business stakeholders to align on strategy and priorities.
• Champion Continuous improvement: Utilize analytics, user feedback, and reporting tools to continuously enhance ITAM processes.
• Safeguard Compliance and Data Integrity: Ensure all SAM processes meet industry standards (SOX, ISO, etc.) and support audit requirements.

Skills

• Minimum 5 years of specialized experience in IT Asset Management, with a strong focus on Software Asset Management.
• 3+ years of direct experience as the owner of ServiceNow SAM Pro.
• Experience driving SAM Pro implementations and provide a prioritized roadmap for implementing the module capabilities including normalization, licensing and metrics.
• Deep understanding of ITAM best practices, software lifecycle management, and compliance frameworks.
• Strong leadership abilities with a collaborative, cross-functional mindset.
• Analytical expertise paired with a data-driven approach to problem-solving.
• Exceptional communication, negotiation, and stakeholder management skills across technical and non-technical audiences.
• Bachelor's degree in Information Technology, Business Administration, or a closely related field.
• Background in Financial services or regulated industries strongly preferred.
• Understanding of the Common Service Data Model (CSDM) is highly desirable.
• Experience in ServiceNow development or integrations with systems such as endpoint management, CI discovery, or access control tools is a plus.

Benefits

• Comprehensive and competitive benefits

Company Overview

• SoFi is a finance company that offers a range of lending and wealth management services. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.sofi.com.

Company H1B Sponsorship

• SoFi has a track record of offering H1B sponsorships, with 157 in 2025, 121 in 2024, 131 in 2023, 118 in 2022, 81 in 2021, 42 in 2020. Please note that this does not guarantee sponsorship for this specific role.