ServiceNow- IT/OT Asset Management Senior Consultant- Tech Consulting

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ServiceNow Senior Consultant – IT and Operational Technology (OT) Asset Management

You'll lead ServiceNow Transformation teams in a rapidly growing area of the business, showcasing your ability to motivate and develop your team, establish and maintain new client relationships, and grow your consulting and team leadership skills.

This role involves identifying and defining user/customer requirements, developing user interfaces (UI) across various platforms, creating software components and services that interact seamlessly with upstream and downstream components, and ensuring that business requirements are met through effective coding and programming. Your Key Responsibilities

• Collaborate with clients to gather and analyze requirements, ensuring the final product meets their needs.
• Design and develop user interfaces that enhance user experience.
• Write clean, maintainable code and create specifications that support business objectives.

Regular travel may be required to meet with clients, providing opportunities to engage directly with stakeholders. Skills and Attributes for Success

• Manage and mentor a multi-disciplinary team of 3-5 resources, including offshore resources.
• Provide guidance and industry-leading practice expertise for ServiceNow IT/OT Asset Management process implementations.
• Analyze a company's IT/OT Asset Management people, process, and technology capabilities and provide leading practice recommendations.
• Advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes.
• Lead client process and design sessions and facilitate requirements workshops with functional and/or business process-area subject-matter resources.
• Experience in waterfall and agile delivery models, including supporting management activities such as planning, status reporting, budgets, and risk and issue logs.
• Create high-quality deliverables and project artifacts. To qualify for this role, you must have
• A bachelor's degree in Computer Science, Information Systems Management, Engineering, or similar discipline.
• No less than 2-4 years relevant ServiceNow IT/OT Asset Management project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 of the following ServiceNow certifications: Certified Implementation Specialist - Hardware Asset Management, Certified Implementation Specialist - Software Asset Management, Certified Implementation Specialist - Data Foundations.
• 3+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills, including communication, adaptability, problem-solving, teamwork, relationship building, dependability, and organization.
• Experience leading teams and supervising others.
• A driver's license valid in the U.S.
• Ability to travel to meet client needs. We seek individuals who are technically proficient, possess a strong sense of curiosity, and desire to learn. Top performers navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues.