ServiceNow -Enterprise Service Management (ESM) Senior Consultant - Tech Consulting - Open Location
EY
Troy, MIPosted 1 day ago
Job Overview
As a ServiceNow Senior Consultant, you will play a leading role in providing authoritative, agile, and efficient solutions for business decision-making. You will lead ServiceNow Transformation teams in a rapidly growing area of the business, showcasing your ability to motivate and develop your team, establish and maintain new client relationships, and bridge the gap between business needs and technical solutions. Your Key Responsibilities:
- Engage with clients and internal teams to ensure successful project delivery.
- Evaluate business models and processes.
- Analyze newly implemented technology solutions.
- Design and deliver system architecture solutions. Skill Requirements:
- ServiceNow ESM/GBS process implementations.
- Leadership and mentorship of a multi-disciplinary team.
- Industry-leading practice expertise.
- Analyzing company capabilities and providing recommendations.
- Client process and design sessions, requirements workshops.
- Waterfall and agile delivery models.
- Creating high-quality deliverables and project artifacts.
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