Journeyman ServiceNow Administrator/Developer #6166

Job Description

The Journeyman ServiceNow Administrator/Developer will support our USSS Network Operations and Security Center (NOSC) proposal. This hybrid remote position is located in Washington, DC.

• Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
• Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
• Capable of working independently as well as collaboratively with remote teams and clients.
• Designs and develops queries, reports, and dashboards.
• Designs and configures ServiceNow modules and forms.
• Administers ServiceNow applications, including updating security and workflow configurations.
• Designs and develops scoped applications as well as a service portal.
• Provides additional support based on subject matter expertise.

Requirements Bachelor's degree with 3-5 years of experience or commensurate experience. Minimum of 3 years of overall IT experience.