Senior IT Professional for ServiceNow Architecture

ServiceNow Architect Job Description

This senior-level position requires 10+ years of experience in ServiceNow implementation projects.

• The ideal candidate will have recent experience in CSM (Customer Service Management) implementation and support projects.

Key responsibilities include leading development and architecture in ServiceNow projects, ensuring effective collaboration with clients and team members to guarantee no gaps in understanding requirements.

• Participate in design discussions and offer technical and functional suggestions.
• Coordinate daily with clients and manage the implementation of ServiceNow upgrades.
• Provide new access for new hires and implement eBonding.