Servicenow

Tata Consultancy Services is looking for a ServiceNow Sr Developer/Consultant to design, develop, and implement solutions on the ServiceNow platform to automate business processes. Responsibilities:

• Designs, develops, and implements solutions on the ServiceNow platform to automate business processes.
• Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.
• Implementations and enhancements of Service Catalog, Workflows, Flow designers, Incident, Problem, Change, Knowledge management
• Implement Reports, Dashboards, KPI and Performance Analytics for different modules of ServiceNow.
• Manage ServiceNow Version Upgrading, Patching's.
• Design and implementation of Service portal, widgets, Themes
• ITIL Certified
• ServiceNow certified on CSA, CAD, CIS-ITSM, CIS-ITOM, CIS-ITAM, CIS-ITBM, CIS-CSM, CIS-SecOps, CIS-GRC, CIS-HRSD, CIS-DevOps.
• Past work experience with industry leading providers of ITSM tools