ServiceNow Architect

·

Description:

· The ServiceNow Architect will be responsible for overseeing the architecture and design of ServiceNow HRSD, which provides employee, manager, and HR functionality for Pay, Personnel, and Benefits.

Primary Job Duties:

· Architect and design ServiceNow HRSD solutions for clients and customers.

· Lead technical teams in the implementation and operations of HRSD solutions.

· Engage with executive stakeholders to establish strategic roadmaps and provide thought leadership.

· Develop business cases and contribute to business development opportunities.

Required skills/Level of Experience:

Career level with a complete understanding and wide application of technical principles, theories, and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions. Minimum 5 years’ experience + bachelor’s degree or equivalent (Associate degree +2 years’ experience; 6 years’ experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience.

o Architect and design ServiceNow HRSD solutions – 5+ years.

o Lead implementations of ServiceNow HRSD solutions – 5+ years.

o ServiceNow Certified HR Implementation Specialist.

o Engage with client stakeholders and customers to determine solution requirements and improvements – 8+ years.

o Engage with client executives to generate roadmaps and recommendations – 5+ years.

o Create roadmaps for technical offering growth and innovation – 5+ years.

o Understand and design integrations and interfaces with other systems – 8+ years.

o Understand and design data models – 8+ years.

o Excellent customer relationship management skills including effective oral and written communications – 8+ years.

Nice to have skills:

o Certifications in ServiceNow modules that are not HRSD.

o Understanding of other ServiceNow products.

o Understanding of other HR technologies (PeopleSoft HCM, Cornerstone On Demand, etc.).

o Understanding of Agile development methodology and willingness to knowledge transfer.

o Experience with Federal agencies, their requirements, and their workflows.