ServiceNow Platform Admin /Engineer

Location - Plano, TX / Richmond, VA (Hybrid) Duration - Contract

Solid understanding of ServiceNow Platform, MID Server Architecture, High Availability/Disaster Recovery etc Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with industry best practices and client needs Building a new experience in the ServiceNow support portal by adding and configuring components, pages, and themes ; Experience with enhancing the ServiceNow Virtual Agent with Now Assist to provide conversational, context-aware self-service experiences for users Experience in creating and deploying custom GenAI skills unique to business workflows using the Now Assist Skill Kit Proven experience as a Technical Architect or similar role, with a focus on designing and implementing ServiceNow solutions. Up to date with the latest updates and features in the ServiceNow platform, advocating for their adoption when relevant.