Program Manager (ServiceNow PMO-Lead to Cash Transformation )

Role : ServiceNow PMO-Lead to Cash Transformation

Location: Santa Clara ,CA (Onsite)

Position Type : Contract

JOB DESCRIPTION

Lead to Cash Transformation

Key Responsibilities:

• Drive end-to-end program management activities including project planning, coordination, change control, and risk management to ensure successful delivery of transformation initiatives.
• Lead and oversee Lead to Cash (L2C) transformation projects or Sales Operations Transformation programs, ensuring alignment with business objectives and seamless integration across processes.
• Act as the central point of coordination between business stakeholders, enablement teams, and IT functions, fostering collaboration and clear communication.
• Monitor program progress, identify risks or issues, and implement mitigation strategies to maintain timelines, budgets, and quality standards.
• Prepare and deliver regular status updates, executive reports, and stakeholder communications to ensure transparency and alignment across the organization.

Qualifications:

• Proven experience at B-level
• Demonstrated track record of successfully delivering Lead to Cash transformation programs across complex organizations.
• Strong knowledge of program management fundamentals including project coordination, governance, change control, and risk management.
• Excellent stakeholder management skills with the ability to influence and collaborate across business, enablement, and IT teams.
• Exceptional communication, presentation, and reporting skills to engage executive leadership and cross-functional teams.

Best Regards,

Bismillah Arzoo (AB)