ServiceNow ITOM Consultant – Atlanta, GA(Remote) – 12+ Months in Atlanta, GA

ServiceNow ITOM Consultant - Atlanta, GA(Remote) - 12+ Months - TMS - Atlanta, GA - work from home job

Company: TMS

Job description: Job Title: ServiceNow ITOM Consultant

Location: Atlanta, GA(Remote)

Duration: 12+ Months

• Perform day to day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool.
• Work with Application SMEs to capture entry point data for key business applications.
• Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings.
• Identify potential Service Mapping candidates based on horizontally discovered data.
• Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns.
• Monitors discovery and service mapping results, reconciling and addressing with data owners.
• Maintain the integrity of the Service Mapping process within production and non-production environments.
• Create and maintain Service Mapping discovery schedules.
• Periodic review of operational procedures and publish new revisions when necessary.

Core Skills:

• ServiceNow CMDB data model (CSDM)
• ServiceNow ITOM discovery & Service Mapping
• Java Regular Expression
• Business application architecture
• Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model)
• Ability to discuss credentials issues and troubleshoot with engineers.

Beneficial Skills:

• High availability application & infrastructure architecture
• Container computing (Docker, Kubernetes)
• Cloud architecture (AWS, Azure, GCP)
• ServiceNow discovery pattern development
• Scripting / programming

ServiceNow ITOM Consultant - Atlanta, GA(Remote) - 12+ Months - TMS - Atlanta, GA - work from home job

Expected salary:

Location: Atlanta, GA ServiceNow ITOM Consultant - Atlanta, GA(Remote) - 12+ Months - TMS - Atlanta, GA - work from home job

Job date: Tue, 29 Aug 2023 22:00:50 GMT

Apply for the job now! ServiceNow ITOM Consultant - Atlanta, GA(Remote) - 12+ Months - TMS - Atlanta, GA - work from home job