Manager, ServiceNow

Advisory Role:

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture.

We make sure our people continue to grow both professionally and personally with a wealth of learning and career development opportunities, a world-class training facility and leading market tools.

If you're looking for a firm with a strong team connection where you can have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. About the Job

KPMG is currently seeking a Manager, ServiceNow to join our Consulting practice.

The Manager, ServiceNow will formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives.

• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution.
• Transform business needs from the customer to tangible items within ServiceNow. Requirements
• Minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations.
• At least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM.
• Bachelors degree from an accredited college/university or a minimum eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification is preferred.
• Ability to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.