Federal Staff Customer Success Technical Architect

About the Role:

Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers.

• Champion and advocate for the customer within Confluent.
• Identify customer technical objections and develop strategies to address those blockers to adoption.
• Proactively support customers through technical lifecycle activities such as architecture planning, cluster & security design, monitoring & automation; review & provide guidance on upgrade or migration plans, platform & application hardening ideas and high availability design.