[Remote] Sr. Solution Consultant, Integrated Risk Management

Note: The job is a remote job and is open to candidates in USA. ServiceNow is a leading technology company that innovates to make the world work for everyone. They are seeking a Senior Solution Consultant for Integrated Risk Management who will provide solution leadership and expertise to support customers during the sales engagement and enhance their integrated risk programs.

Responsibilities

• Responsible for creating innovative solutions leveraging ServiceNow’s Integrated Risk Management Solutions
• Review customer’s current business processes and translate to customer pain points
• Respond to customer questions relating to ServiceNow IRM solution
• This role is pivotal in providing our growing customer base with lessons learned, strategies, and advice to enhance real-world integrated risk programs.
• Develop and contribute to sales campaigns focused on IRM and GRC Solutions
• Contribute and maintain a showcase of IRM solutions created on the ServiceNow platform
• Help develop programs that enable other Solution Consultants to demonstrate the value of IRM on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Share best practices and known solutions with other Solution Consultants to improve the quality and efficiency of the other team members
• Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors.
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc.

Skills

• 3+ years of pre-sales solution consulting or sales engineering experience in Integrated Risk Management or Governance, Risk & Compliance (GRC) solutions and programs
• Work experience or strong understanding of risk management, policy & compliance management, business continuity, crisis planning, disaster recovery, vendor risk/third party supply chain management, privacy management, regulatory change management
• Strong working knowledge of GRC processes and solutions such as Archer or MetricStream, IBM OpenPages, OneTrust
• Experience in regulatory compliance for vertical-specific requirements within financial services vertical
• Ability to architect and effectively communicate solutions to business challenges
• Experience working in a large government or corporate enterprise environment
• Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, and evolving business needs, etc.
• A Bachelor’s degree or equivalent training in and 3-5 years of experience is required
• Must have strong written and oral communication skills and be self-directed and independent
• Willing to travel up to 25%

Company Overview

• ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.

Company H1B Sponsorship

• ServiceNow has a track record of offering H1B sponsorships, with 794 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.