Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

• Configure and Implement Solutions: Deploy and configure out-of-the-box ServiceNow modules to meet client business requirements, ensuring optimal platform performance and user experience.
• Collaborate with Stakeholders: Partner with cross-functional teams, including business analysts and technical teams, to translate functional requirements into effective ServiceNow solutions.
• Optimize Processes: Identify opportunities to streamline client workflows and align ServiceNow capabilities with business processes.
• Support ServiceNow Operations: Troubleshoot issues, maintain configuration integrity, and document solutions to support ongoing system improvement.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active TS/SCI with Polygraph security clearance required
• Must be willing to work on site in Chantilly, VA 100% of the time
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
• 4+ years of hands-on experience configuring and implementing out-of-the-box ServiceNow modules in a client environment.
• 3+ years of experience in ServiceNow platform administration, including managing users, roles, and access control lists.
• 2+ years working directly with or supporting IT Service Management (ITSM) processes within ServiceNow.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,000 to $198,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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