A global technology consultancy is seeking an experienced Senior Service Management Consultant - ServiceNow Business Analyst - SIAM. This client-facing expert will design and implement SIAM frameworks using ServiceNow. Key responsibilities include collaborating with teams to translate business needs, managing service definitions, SLAs, and developing documentation. Candidates must have proven experience in SIAM and ServiceNow, strong communication skills, and the ability to work independently. This role offers flexible work options and various employee benefits.

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