SNOW ITSM Sr. Developer

Job Description

• Experience as a Senior Technical Lead / Architect / Consultant.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experienced in leading at least 3 or more Transformation Implementation projects in ITSM/ITOM / ITAM / Integrations area and complete Implementation lifecycle for ServiceNow.
• Experience in ServiceNow custom application design and development.
• Expertise in ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.
• Experienced in leading at least five end-to-end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB.
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and a willingness to mentor junior colleagues.