ServiceNow Integrations Developer/Techno Functional Consultant

Job Description

We are seeking a skilled ServiceNow Developer with proven experience in Integration Hub, Flow Designer, custom spoke development, and advanced scripting. The ideal candidate will also have a working understanding of prompt engineering to enhance user experiences through Generative AI workflows.

• Design, develop, and maintain ServiceNow integrations using Integration Hub, custom spokes, and REST/SOAP APIs.
• Create and orchestrate flows, subflows, and actions in Flow Designer for business process automation.
• Build reusable custom Integration Hub spokes for internal and third-party system connectivity.
• Write and manage complex scripts using JavaScript, Glide APIs, and Scripted REST APIs.
• Configure and implement Playbooks and Process Automation Designer for guided interactions.
• Develop AI-driven user experiences using prompt engineering with ServiceNow Generative AI capabilities.
• Collaborate with platform architects, analysts, and product owners to gather requirements and deliver scalable solutions.
• Implement error handling, logging, and monitoring strategies for robust and reliable integrations.
• Maintain documentation, conduct code reviews, and follow ServiceNow development best practices.