Principal Platform Architect

ServiceNow

ServiceNow

Watertown, MA

Posted 3 days ago


Job Summary

A visionary role for a Principal Platform Architect at ServiceNow, where you will help customers establish a solid technical foundation in the platform and design solutions to drive business outcomes through adoption. Responsibilities:

  • Act as an expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
  • Provide thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform.
  • Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions.
  • Translate goals to outcomes into a customer roadmap.
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