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Genesis10 is currently seeking a ServiceNow Solutions Architect with Common Service Data Model (CSDM) expertise for our client in the financial industry. This is a 5-month hybrid role located in Pittsburgh, PA, Birmingham, AL, Dallas, TX, Phoenix, AZ, Miamisburg, OH, Philadelphia, PA, Jacksonville, FL, Rocky Mount, NC or Strongsville, OH.

Job Summary

We're seeking a senior ServiceNow Solutions Architect to lead the design, implementation, and governed adoption of the Common Service Data Model (CSDM) across the enterprise. This role will architect scalable service-centric models, align platform teams to out-of-box standards, and enable cross-module value realization (CMDB, ITSM, ITOM, SPM/APM, SACM).

Key Responsibilities

CSDM & CMDB Architecture: Define and maintain the enterprise CSDM blueprint, prescriptive guidance for service modeling, and enforce configuration over customization.

Service Modeling & Mapping: Drive Service Mapping strategy to align Application Services and Technical CIs to CSDM.

Portfolio & Product Alignment (SPM/APM): Integrate SPM & APM data design with CSDM for portfolio analytics.

Data Governance & Quality: Define data ownership, stewardship, and governance processes; embed quality gates.

Integration & Compliance: Architect platform integrations for CMDB/CSDM data exchange and ensure compliance.

Technical Leadership & Enablement: Act as Design Authority, produce architecture artifacts, and mentor teams.

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF)

Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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