ServiceNow Production Support Engineer @ Austin, TX _ Hybrid _ Only on W2

ServiceNow Production Support Engineer

Location: Austin, TX 78753 (Hybrid 3 days onsite)

Type: 6 months plus

Interview: Initial WebEx + Mandatory Client In-Person

Please share the resume at aravind@burgeonits.com

Only On W2 not C2c Position

The role involves production support, troubleshooting, code fixes, and minor enhancements.

Required Skills

• ServiceNow: 5 8 years (Must have)
• Unix: 3 5 years
• Oracle SQL: 5 8 years
• Strong experience in production support

Certification

• ServiceNow Certified System Administrator (Mandatory)

Role Highlights

• Production support in a fully on-prem, customized ServiceNow setup
• Exposure to Unix, SQL, and operational tasks
• Involves weekday shifts and occasional weekend support
• Opportunity to learn and work on enhancements, not just ticket resolution