Product Owner - ServiceNow Implementation for Department of Defense

Description

We are seeking a talented and motivated Product Owner to lead the discovery, implementation, and sustainment of a comprehensive ServiceNow suite for a dedicated Department of Defense (DoD) community. This high-visibility effort demands a strategic thinker who can collaborate with stakeholders, drive priorities, and ensure our solutions meet operational needs and broader program objectives. You will serve as the key liaison between stakeholders and the implementation team, overseeing multiple ServiceNow modules.

Company Culture and Environment

Our work environment emphasizes collaboration, adaptability, and a commitment to excellence. We foster a learning-focused culture that encourages continual professional growth while maintaining a high-impact team dynamic.

Career Growth and Development Opportunities

This role offers opportunities for professional development and the chance to influence cutting-edge technology implementations that support national security and defense operations.

Detailed Benefits and Perks

• Competitive compensation and benefits package
• Opportunities for professional development and continuous learning
• Collaborative work environment that promotes learning and growth

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
• Remote work options available (4 days onsite, 1 remote day)

Why you should apply for this position today

Join a high-impact team dedicated to driving digital transformation within the DoD. By applying your skills, you can contribute to solutions that directly support national security and defense operations, making a tangible difference.

Skills

• Hands-on experience with ServiceNow implementations, including ITSM, ITOM, HAM, SAM, and HRSD
• Strong knowledge of Agile methodologies (Scrum, Kanban) and tools like Jira or ServiceNow Agile Development
• Familiarity with Human-Centered Design principles
• Excellent communication and collaboration skills
• Strong analytical and decision-making abilities
• Ability to lead cross-functional teams under tight deadlines

Responsibilities

• Define and execute the ServiceNow product roadmap
• Engage with stakeholders to capture and prioritize requirements
• Lead requirements gathering sessions and document functional designs
• Manage the product backlog, ensuring well-defined and prioritized user stories
• Oversee development and deployment of ServiceNow modules
• Participate in Agile ceremonies to maintain team momentum
• Facilitate user acceptance testing (UAT)
• Monitor project progress and provide regular updates to leadership
• Advocate for Agile best practices
• Support training and change management efforts

Qualifications

• 5+ years of experience as a Product Owner or Product Manager in DoD or federal programs
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
• Active Security Clearance required

Education Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field

Education Requirements Credential Category

• Bachelor’s Degree

Experience Requirements

• 5+ years of experience as a Product Owner or Product Manager
• Experience with ServiceNow implementations in a DoD or federal context

Why work in Athens, AL

Athens, AL, offers a welcoming community with a rich history and a vibrant culture. The area is known for its beautiful landscapes, recreational opportunities, and a strong sense of community. Living in Athens allows for a balanced lifestyle with affordable living, making it an excellent place to work and grow professionally.