ServiceNow Specialist (Enterprise Architecture (EA)

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Trident Consulting is seeking a "ServiceNow Specialist (Enterprise Architecture (EA)" for one of our client in Charlotte, NC; Metro Park, NJ; Las Colinas, TX; Phoenix, AZ; San Francisco, CA . A global leader in business and technology services.

Role : ServiceNow Specialist (Enterprise Architecture (EA)

Location : Charlotte, NC; Metro Park, NJ; Las Colinas, TX; Phoenix, AZ; San Francisco, CA

Job Type: Contract w2

EA experience is a must to have. They need someone whose s completed projects on EA.

Overview:

We are seeking a hands-on ServiceNow Specialist to accelerate the configuration and usability of the Enterprise Architecture (EA) Workspace within ServiceNow. This role will focus on integrating legacy data, configuring the EA data model, and enabling interoperability across ServiceNow modules to support enterprise architecture outcomes.

Key Responsibilities:

• Collaborate with the Product Owner to rapidly configure and operationalize the EA Workspace in ServiceNow.
• Lead the migration of data from legacy systems into ServiceNow, ensuring data integrity and usability.
• Configure and optimize the EA data model within ServiceNow to align with enterprise architecture frameworks.
• Enable interoperability between EA Workspace and other ServiceNow modules (e.g., CMDB, ITBM, APM).
• Work closely with architecture, platform, and data teams to ensure alignment with enterprise standards.
• Support data governance, quality, and lifecycle management within the EA module.
• Provide technical guidance and best practices for ServiceNow configuration and scripting.

Required Qualifications:

• Proven experience with ServiceNow, especially EA Workspace, CMDB, and related modules.
• Strong understanding of enterprise architecture principles and frameworks (e.g., TOGAF, ArchiMate).
• Hands-on experience with data migration, transformation, and modeling in ServiceNow.
• Ability to configure ServiceNow data models and workflows to meet business and architecture needs.
• Familiarity with scripting in ServiceNow (JavaScript, Flow Designer, Business Rules).
• Excellent collaboration and communication skills, especially in cross-functional environments.

Preferred Qualifications:

• Experience with legacy system data extraction and integration tools.
• Knowledge of ServiceNow APIs and integration patterns.
• Background in ITSM, ITOM, or ITBM modules is a plus.
• Certifications in ServiceNow and/or Enterprise Architecture frameworks.

About Trident:

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.

Some of our recent awards include:

Trailblazer Women Award 2025 by Consulate General of India in San Francisco

Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.

Received the TechServe Excellence award.

Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America

Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.