Sr, ServiceNow developer
NetApp
Morrisville, NCPosted 20 hours ago
Job Description
- Lead the design, development, and deployment of ServiceNow solutions across ITOM and/or SecOps modules.
- Drive ITOM initiatives including Discovery, Event Management, and Cloud Discovery.
- Create, test, and deploy Discovery patterns and configure MID Servers for seamless integration and automation.
- Integrate external systems (AWS, Azure, vCenter) to populate and synchronize CMDB data.
- Collaborate with stakeholders to design and implement CMDB Data Models (CSDM), ensuring data normalization and reconciliation.
- Develop and maintain integrations using REST/SOAP APIs, MID Servers, and other tools.
- Automate processes using scripting languages such as JavaScript (ServiceNow scripting), PowerShell, and Python.
- Gather requirements, define scope, and architect scalable ServiceNow solutions in collaboration with cross-functional teams.
- Customize and configure ServiceNow applications following best practices to maintain platform integrity.
- Conduct code reviews, optimize performance, and ensure compliance with security standards.
- Stay up to date with ServiceNow releases and proactively recommend platform enhancements.
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