Principal Outbound Product Manager

ServiceNow empowers organizations to work better with intelligent cloud-based platform that connects people, systems, and processes. As an experienced Outbound Product Manager, you will drive go-to-market strategy, sales enablement, and customer/partner engagement for core App Engine products.

The role involves extensive cross-functional collaboration, requiring in-depth engagement with technical sellers, customer outcomes, product success, training, and certification teams to ensure alignment and execution.

You will serve as subject matter expert for your products, providing thought leadership internally and externally and representing App Engine in strategic customer conversations, industry events, and internal forums to amplify product awareness.

Key Responsibilities:

• Develop a deep understanding of our App Engine products, including use cases, gains, pains, and success outcomes
• Servethevoiceofthecustomertoinfluencenproductqualityandroadmapdirection
• AttainahighleveloftechnicalacumenwithServicenowsGenAICapabilities
• Leadearlyaccessinitiativestovalidateforthcomingproductcapabilities
• Develophigh-qualitytechnicalenablementcontentthatdescribesthedifferentiatingvalueofproductinnovationwithAppEngineproductsandfacilitatesadoptionatscale
• SolicitongoingVoiceofCustomer(VOC),alongwithpartner,field,support,andBUs'feedbackon?productroadmapproinform?productstrategy,identifycandidatesforcustomerprogramsandreferences
• Developbestpracticesassetsandconductquarterlyproductonboardingsessionstodriveadoptionbycustomersandpartners
• Owncommunitypresenceandadoptionorientedcontentforthesolutions
• Becometrustedresourcetopromoteservicenowvisionwithindustryinfluencers,strategicmpsandsanalystfirms
• Leadandinfluencecross-functionaltteamsaccomplishgoalsofourorganization