Serivenow 4-6 years experience

Job Description

Required Skills & Experience

• 4–6 years of experience with ServiceNow,* 2 years specific experience on CSM, ITSM, and HRSD modules.Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow.Proficiency in JSON authoring and working with structured data.Solid understanding of SQL for data analysis and task validation.Ability to design realistic enterprise scenarios that map to ServiceNow processes.Experience in AI model training workflows, contributing to the creation of structured training data.Strong prompt engineering skills for crafting effective instructions.Analytical thinking, attention to detail, and logical structuring.Strong communication skills + customer facing experience is a BONUSPreferred Qualifications

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist-ITSM (CIS - ITSM).Any One - ServiceNow Certified Implementation Specialist (CSM or HRSD).Exposure to AI/ML workflows or training data preparation.Familiarity with Agile methodologies.Good knowledge of prompt engineering.

Budget:700 rs per hour

Location: remote

• Shift: 2PM -11 PM