Strategic Enterprise CSM — AI, Data

ServiceNow

ServiceNow

New York, NY

Posted 26 days ago


Strategic Enterprise Customer Success Management involves driving customer success through cloud-native architecture and data strategies. Key Responsibilities

  • Oversee the complete lifecycle of enterprise accounts
  • Act as a trusted advisor
  • Drive customer success through transformational initiatives

Key Qualifications:

  • 5+ years in customer success or consulting in enterprise SaaS
  • Strong communication skills
  • Experience managing large portfolios
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