Sr Manager, ServiceNow Platform

About This Role

As a part of our tech team at American Express, you could be doing ambitious work that brings our iconic, global brand into the future.

You will lead, coach, mentor, and grow a high-performing engineering team to foster innovation, collaboration, and technology excellence.

The role requires a strong technology background in ServiceNow and DevOps enablement, leadership skills, and the ability to align engineering efforts with business objectives.

• Foster innovation, collaboration, and technology excellence.
• Define and implement an engineering roadmap in alignment with business needs.
• Drive technical excellence by establishing coding standards, architecture principles, and agile methodology.
• Collaborate with project managers and other partners to align with business goals.
• Conduct performance evaluations, career growth discussions, and cultivate a culture of collaboration, learning, and continuous improvement.