ServiceNow Competency Leader

ServiceNow Americas Competency Leader

This role serves as the strategic link between IBM and ServiceNow, ensuring alignment, operational excellence, and measurable business outcomes for both organizations and our clients.

• Define and execute the strategy for IBM's ServiceNow relationship, including joint business planning, market positioning, solution development, and go-to-market alignment.
• Scale the ServiceNow competency across the Americas, building IBM Consulting's capabilities to meet ServiceNow partnership measurements in Customer Success, Competency, and Capability.
• Drive internal and external partnerships, organizational alignment, and operational performance to maximize the value of the strategic partnership.

The ideal candidate will have:

• Deep ServiceNow Expertise: Demonstrated mastery of the ServiceNow platform, including its core capabilities, workflow modules, and ecosystem.
• Strategic Alliance Leadership: A proven track record of building and managing high-impact partnerships, particularly in the Cloud/SaaS space.
• Co-Sell and Co-Delivery Experience: Demonstrated success in driving joint go-to-market motions, including "sell-to," "sell-with," and "sell-through" strategies.