Servicenow Developer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, GNRSystems, is seeking the following. Apply via Dice today!

We are looking for a ServiceNow professional to support, enhance, and customize the ServiceNow platform across multiple modules. The ideal candidate will have hands-on experience in development, administration, and integrations in a hybrid work environment.

Key Responsibilities

• Configure, customize, and maintain ServiceNow modules
• Develop workflows, business rules, client scripts, and UI policies
• Support ITSM processes (Incident, Problem, Change, Request)
• Perform ServiceNow platform administration and upgrades
• Develop and maintain integrations using REST/SOAP APIs
• Troubleshoot and resolve ServiceNow-related issues
• Work with stakeholders to gather requirements and deliver solutions
• Maintain documentation and follow ServiceNow best practices

Required Skills

• Strong experience with ServiceNow development and administration
• Hands-on experience with ITSM module
• Proficiency in JavaScript, Glide API
• Experience with Business Rules, Client Scripts, UI Policies, Workflows
• Knowledge of ServiceNow CMDB and Discovery
• Experience with REST/SOAP integrations
• Understanding of ServiceNow security and access controls

Nice to Have

• Experience with ITOM, HRSD, CSM, or SecOps
• ServiceNow certifications (CSA, CAD, CIS)
• Agile / Scrum experience
• Scripting knowledge (Python, PowerShell)