ServiceNow System Administrator

ServiceNow System Administrator

The ideal candidate will have strong technical skills, experience with ServiceNow, and a solid understanding of IT service management (ITSM) principles.

• Perform day-to-day administration of the ServiceNow platform, including user and group management, ACLs, business rules, UI policies, UI actions, and client scripts.
• Configure and maintain ServiceNow applications, including Incident, Problem, Change, Service Catalog, Knowledge, and CMDB.
• Develop and implement enhancements, updates, and upgrades to the ServiceNow platform.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability.

Required: Minimum of Top Secret (or higher) clearance