er Ops Specialist||(ServiceNow Configuration or Onboarding)

Job Title: Customer Operations Specialist Sr.-

LOcation-Delhi NCR

Shift--Rotational Shift.

Application Instructions

When applying, please select any two skills from the list above that best match your expertise. Your profile will be evaluated based on the chosen combination, ensuring alignment with our organisational needs.

Role Summary:

Key Skills (Choose Any Two)

Candidates are requested to select a combination skills from the list below when applying. This will help us align your profile with the most suitable responsibilities.

9. ServiceNow Configuration

• Define and maintain ServiceNow configuration strategy
• Analyse requirements and prioritise workstreams
• Track performance and stability metrics
• Train staff on ServiceNow standards
• Promote continual improvement in ServiceNow usage

10. Onboarding

• Define structured onboarding processes
• Coordinate service readiness activities
• Monitor onboarding progress
• Train teams on onboarding tools
• Improve onboarding practices via feedback

Application Instructions

When applying, please select any one skills from the list above that best match your expertise. Your profile will be evaluated based on the chosen combination, ensuring alignment with our organisational needs.