ServiceNow CPQ Solution Architect (Logik.io)

Dice is the leading career destination for tech experts at every stage of their careers. They are seeking a ServiceNow CPQ Solution Architect to design and deliver next-generation quote-to-cash solutions, owning the architecture for complex product configuration and pricing. The role involves partnering with various teams to improve sales efficiency and customer experience.

Responsibilities

• Lead architecture, design, and end-to-end solutioning for ServiceNow CPQ implementations integrated with
• Define target architecture, integration patterns, and data flows across ServiceNow, , CRM, billing, and ERP
• Design complex configuration, pricing, and rules models (bundles, options, constraints, eligibility, approvals) in and ServiceNow CPQ
• Set and enforce best practices for CPQ architecture, performance, security, and governance
• Lead fit-gap analysis, solution workshops, and technical design sessions with business and IT stakeholders
• Own creation and review of solution design docs, configuration workbooks, integration specs, and test plans
• Guide and support configuration / development teams working on ServiceNow (Flows, data model, UI, workflows) and (attribute model, rules, calculators)
• Oversee end-to-end testing: unit, SIT, UAT, performance, and production cutover for CPQ releases
• Engage with Sales, Sales Ops, RevOps, Product, and Finance to understand catalogs, pricing models, and approval workflows
• Translate complex commercial constructs (subscription, usage, tiered, discounts, partner pricing) into technical CPQ and designs
• Act as trusted advisor on quote-to-cash process improvements, roadmap, and platform capabilities
• Define design standards, naming conventions, and configuration guidelines for CPQ and
• Conduct solution and code reviews to ensure scalability, reuse, and maintainability
• Create architecture diagrams, knowledge articles, and training to upskill admins, developers, and business users
• Provide L3/architect-level support for complex CPQ issues in production

Skills

• 8+ years overall experience in enterprise applications / SaaS implementation
• 4-5+ years hands-on experience with CPQ platforms (ServiceNow CPQ, Salesforce CPQ, Oracle CPQ, etc.)
• 2+ years focused experience implementing or architecting or similar advanced configuration engines (rules-based or constraint-based configurators)
• Strong hands-on experience with ServiceNow in at least one of: ServiceNow Order Management / Telecom / OM, ServiceNow CSM / ITSM / FSM with quote / order capabilities
• Deep understanding of: Product & service catalog modeling, Configuration & dependency rules (compatibility, inclusion/exclusion, cardinality), Pricing methods (subscription, usage, tiered, volume, discounts, promotions), Approval workflows and deal desks
• Strong background with integrations between CPQ and CRM (e.g., Salesforce), billing, ERP, and payment systems (REST APIs, webhooks, middleware, iPaaS, etc.)
• Solid skills in data modeling, JSON/REST, scripting, and understanding of how executes rules and calculations
• Proven track record as a Solution Architect or Lead Consultant, driving end-to-end delivery in complex, multi-stakeholder environments
• Excellent communication skills with the ability to lead workshops, present architecture, and influence senior stakeholders
• Prior hands-on implementation with ServiceNow CPQ / Order Management integrated with
• Experience in B2B SaaS, subscriptions, or complex services (multi-year, co-terming, renewals, amendments)
• Familiarity with RevOps / quote-to-cash ecosystems (Zuora, BillingPlatform, NetSuite, SAP, etc.)
• ServiceNow certifications (e.g., CSA, CIS CSM / OM / Telecom) and any training or certifications
• Experience working in Agile environments (Scrum, Kanban) and using tools like Jira, Confluence, Azure DevOps

Company Overview

• Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.dice.com.