ServiceNow EA Workspace BA

Key Responsibilities

The role involves bridging business stakeholders and technical teams, ensuring accurate configuration data, and driving IT service excellence through expertise in ServiceNow and CMDB.

• Configure and manage ServiceNow and CMDB effectively.
• Collaborate with cross-functional teams to achieve business objectives.
• Develop and implement solutions to improve IT service delivery. Requirements
• 3+ years of experience in ServiceNow and CMDB implementation.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.