ServiceNow Privacy Management & Operational Resilience Engineer

NuStar Technologies is seeking a ServiceNow Privacy Management & Operational Resilience Engineer. The role involves designing and developing solutions within the ServiceNow Privacy Management module and requires strong knowledge of operational resilience principles and global data protection laws.

Responsibilities

• Design and develop solutions specifically within the ServiceNow Privacy Management module to manage Data Subject Requests (DSR/DSAR), privacy impact assessments (PIAs), and data mapping
• In-depth knowledge of global data protection laws like GDPR, CCPA, HIPAA, and others relevant to the organization
• Understanding of concepts like Privacy by Design, Data Processing Activities (DPA), Records of Processing Activities (RoPA), and Data Subject Access Requests (DSAR)
• Strong knowledge of Operational Resilience Principles, frameworks (e.g. NIST), and regulatory requirements (e.g. DORA, FCA/PRA for financial services)
• Familiarity with related risk management concepts such as Risk Assessment, Controls, Policies, and Audit Management

Skills

• 5+ Years of experience
• U.S. citizenship or permanent residency (Green Card holders)
• Experience in ServiceNow Modules: Operational Resilience Management, Privacy Management, Policy, Risk and Compliance Management, Integrated Risk Management (IRM) / GRC suite, Business Continuity Management (BCM), CMDB/CSDM
• Development skills in JavaScript, Glide API (GlideRecord, GlideSystem), HTML, CSS
• Configuration skills in Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs
• Automation skills in Flow Designer, Workflow Editor
• Integration skills in REST/SOAP Web Services, Integration Hub, MID Server
• Working experience in ServiceNow Privacy Management module
• In-depth knowledge of global data protection laws like GDPR, CCPA, HIPAA
• Understanding of Privacy by Design, Data Processing Activities (DPA), Records of Processing Activities (RoPA), and Data Subject Access Requests (DSAR)
• Working experience in ServiceNow Operational Resilience Management module
• Strong knowledge of Operational Resilience Principles, frameworks (e.g. NIST), and regulatory requirements (e.g. DORA, FCA/PRA for financial services)
• Familiarity with related risk management concepts such as Risk Assessment, Controls, Policies, and Audit Management
• ServiceNow Certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), or specialized GRC/IRM/Privacy certifications

Benefits

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Company Overview

• NuStar Technologies provides staffing, recruiting, cloud enablement, ERP implementation, analytics, web solution, and managed services. It was founded in 2013, and is headquartered in Edison, New Jersey, USA, with a workforce of 11-50 employees. Its website is https://nustartech.com.