ServiceNow Technical Product Manager

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 902 INSPIRATION AVE

City: ALTAMONTE SPRINGS

State: Florida

Postal Code: 32714

Job Description:

Determines customer needs and translates them into clear, actionable requirements. Collaborates with internal teams and external vendors to ensure cohesive product development and implementation. Builds and manages roadmaps and backlogs, defining and prioritizing requirements. Ensures requirements are fully understood and that implementation plans align with expectations. Defines success criteria for testing and product acceptance to ensure quality and functionality. Leads and facilitates training sessions for internal teams and customers on product usage. Answers incoming questions about the product and its capabilities, providing expert guidance. Serves as a product evangelist and subject matter expert to stakeholders, promoting product benefits and features. Facilitates the creation and maintenance of comprehensive product documentation. Monitors product performance and gathers feedback for continuous improvement. Manages the lifecycle of the product from design to support, ensuring alignment with company vision and strategy. Performs other duties as assigned.

The expertise and experiences you’ll need to succeed:

QUALIFICATION REQUIREMENTS:

Bachelor'sCertified Scrum Product Owner (CSPO) - Accredited Issuing Body

Pay Range:

$83,699.48 - $155,693.55

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.