ServiceNow Financial Services Transformation Leader - Senior Manager - Tech Consulting-Open Location

EY is a global leader in assurance, consulting, tax, strategy, and transactions, dedicated to building a better working world. The ServiceNow Financial Services Transformation Leader will lead transformation teams, manage client relationships, and deliver technology transformation projects, ensuring quality and strategic alignment with organizational goals.

Responsibilities

• Leading engagement delivery and managing client relationships on a daily basis
• Accountable for program/project management, ensuring that all objectives are met
• Developing resource plans and budgets for engagements, managing engagement economics effectively

Skills

• Bachelor's degree required (4-year degree)
• Typically, no less than 5 - 7 years relevant experience in ServiceNow implementation experience
• Proven architectural leadership in ServiceNow with deep sector experience in financial services (Banking & Capital Markets, Insurance and/or Wealth & Asset Management)
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 3 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Vulnerability Response, ServiceNow Certified Implementation Specialist – Hardware Asset Management, ServiceNow Certified Implementation Specialist – Discovery, ServiceNow Certified Implementation Specialist – CSM, ServiceNow Certified Implementation Specialist – Service Mapping
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver's license valid in the U.S (United States)
• Ability to travel to meet client needs (up to 60%)
• Master's degree preferred
• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Implementation Specialist – ITOM, HAM, or SAM
• Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower)
• Performance analytics and reporting experience – certifications are a plus
• Employee Center, Legal Service Delivery, and Workplace Service Delivery experience – certifications are a plus

Benefits

• Medical and dental coverage
• Pension and 401(k) plans
• Paid time off options
• Flexible vacation policy
• Designated EY Paid Holidays
• Winter/Summer breaks
• Personal/Family Care
• Other leaves of absence when needed to support your physical, financial, and emotional well-being

Company Overview

• EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets. It was founded in 1989, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.ey.com.

Company H1B Sponsorship

• EY has a track record of offering H1B sponsorships, with 8723 in 2025, 9877 in 2024, 10966 in 2023, 9394 in 2022, 5652 in 2021, 8849 in 2020. Please note that this does not guarantee sponsorship for this specific role.