[Remote] ServiceNow IRM & SecOps Project Manager \- Texas

Note: The job is a remote job and is open to candidates in USA. Templar Shield is a boutique consulting firm and ServiceNow Elite Partner specializing in Integrated Risk Management and Cybersecurity. They are seeking an experienced Project Manager to lead the planning, delivery, and implementation of ServiceNow solutions focused on risk management and security operations.

Responsibilities

• Lead full lifecycle of ServiceNow IRM and SecOps projects — from requirements gathering and scoping through design, configuration, testing, deployment, and transition to operations
• Define project scope, objectives, deliverables, timelines, resources, and success criteria; develop and maintain detailed project plans, schedules, and budgets
• Coordinate cross-functional teams (business risk/compliance, security operations, IT, DevOps/engineering, external vendors) to implement IRM and SecOps capabilities — including GRC workflows, risk assessments, vulnerability management, incident response automation, governance policies, compliance tracking, and reporting
• Manage stakeholder engagement: interface with business leaders, security/risk executives, technical teams, and external partners; facilitate requirements gathering, maintain communications, and deliver regular status updates
• Oversee change management: ensure that configuration changes, customizations, integrations, data migrations, and updates follow change-management processes, with appropriate documentation, version control, and testing (including User Acceptance Testing where applicable)
• Provide governance and quality assurance: validate deliverables (configurations, workflows, integration points), enforce compliance with regulatory frameworks or internal security standards (as applicable), and ensure best practices for IRM/SecOps are met
• Coordinate training, documentation, and change-management activities for end users, administrators, and stakeholders; ensure smooth adoption of new processes and workflows
• Identify, track, and mitigate project risks, dependencies, and blockers; escalate issues appropriately and ensure timely resolution to keep projects on track
• Maintain and update project dashboards, status reports, and other project-management artifacts; document lessons learned and lead post-implementation reviews

Skills

• 5+ years of experience managing IT projects or programs — preferably with a focus on risk management, compliance, security, or GRC/SecOps
• Demonstrated experience with ServiceNow — ideally involving IRM, GRC, SecOps, or related modules
• Strong understanding of risk management, governance, compliance, and security-operations processes, frameworks, or best practices (e.g., GRC, IRM, vulnerability management, incident response)
• Excellent project management skills: scope definition, resource planning, scheduling, budgeting, risk/issue management, stakeholder communications, change management
• Strong communication, collaboration, and interpersonal skills — ability to engage and influence across business, security, compliance, and technical stakeholders
• Ability to work in a remote, dynamic environment, managing multiple concurrent workstreams and adapting to shifting priorities and timelines. Derived from remote-job examples
• Familiarity with ServiceNow configuration/administration practices (roles, workflows, permissions, change-management, integrations) and, ideally, with IRM-related functions such as control and policy management, compliance automation, risk reporting
• Willing to travel up to 50%
• ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist for Risk & Compliance (GRC/IRM), or SecOps
• Project Management Professional (PMP) Certification
• Previous experience leading multiple, concurrent ServiceNow deployments or large-scale programs in enterprise environments
• Understanding of regulatory or compliance frameworks relevant to risk and security (e.g., ISO 27001, SOC 2, internal audit frameworks, enterprise risk frameworks, etc.). Based on typical IRM/GRC job context
• Familiarity with integrations between ServiceNow and third-party tools (e.g., vulnerability scanners, identity systems, security tools), data migration, scripting or automation workflows (e.g., REST APIs, Integration Hub), and general ITSM/SecOps best practices
• Experience with training delivery, change management, and end-user enablement to support adoption of new processes and tools

Benefits

• Competitive compensation + annual performance-based bonus
• 100% remote-first culture
• Employer-sponsored health, dental, LTD, and life insurance coverage
• 401(k) with company match
• Paid training and certification sponsorship
• Work on frontier projects at the cutting edge of AI + Risk Management
• A collaborative culture where your process designs shape real industry solutions

Company Overview

• templar shield is a premier information security, risk, and compliance technology professional services firm serving North America. It was founded in 2013, and is headquartered in San Diego, California, USA, with a workforce of 51-200 employees. Its website is https://templarshield.com.

Company H1B Sponsorship

• Templar Shield has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 3 in 2023, 1 in 2022, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.