ITSM Enterprise Leader: ServiceNow

Optomi

Optomi

Plano, TX

Posted 17 hours ago


Job Description

We are seeking an experienced ITSM Enterprise Manager to lead and optimize IT Service Management practices. This role focuses on driving efficiency and service reliability through effective management of processes including Incident, Change, Release, and Problem.

  • 8+ years of experience in ITSM
  • Bachelor's degree
  • Proficiency in ServiceNow
  • Knowledge of ITIL best practices
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