Principal Customer Success Manager

ServiceNow

ServiceNow

Addison, IL

Posted 20 hours ago


Senior Success Advocate Job Description

As an advocate for our customers, you will oversee a portfolio to help them achieve business outcomes using ServiceNow's best practices, innovations, and capabilities.

  • Oversight of customer engagement and outcomes
  • Assignment of activities to team members
  • Customer technical health and versioning guidance
  • New Success Plays development guidance
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