A leading outsourcing firm is seeking a ServiceNow User Experience Lead in Minneapolis, MN. This hybrid role requires expertise in UI/UX design specifically on the ServiceNow platform. The ideal candidate has over 5 years of experience, focusing on user-centered design principles. Responsibilities include integrating UX design throughout the development lifecycle, conducting user research, and mentoring team members. This position offers the opportunity to uphold best practices in a collaborative environment.

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