ServiceNow Telecommunication Service Management
HCL Global Systems
Arlington, VAPosted 1 day ago
Drive innovation and deliver exceptional results as a ServiceNow TSM Consultant at HCL Global Systems.
Key Responsibilities:
- Collaborate with telecom clients on service management requirements
- Design and implement ServiceNow solutions for Telecom Service Management (TSM)
- Customize workflows, forms, and reports for telecom needs
Knowledge & Skills:
- 8+ years with the ServiceNow platform
- Business Process Consulting experience
- Implementing TSM modules including Service Desk and Incident Management
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