Senior ServiceNow ITOM and ITAM Technical Consultant

Servicenow Technical Consultant

• Refine stories
• Collaborate with business consultants to align technical work with process goals
• Provide technical oversight and guidance to the implementation team

The Servicenow Technical Consultant will be able to execute some duties from each of the roles including system administrator quality assurance tester implementer and developer.

• Report generation form changes dashboard creation first level problem solving skills occasional writing executing test plans collaboration with peers more advanced technical consultants expected consistently demonstrate ability perform role without need regular guidance coaching instruction strong desire expand servicenow knowledge key advancement promotion additional roles responsibilities tional skill maintenance continuous improvement processes working methods tools