Enterprise - ServiceNow CSM Leader

As a dynamic consulting leader for Slalom’s ServiceNow capability you will drive growth excellence innovation within our ever-evolving technology landscape. You will lead our global ServiceNow team delivering world-class solutions to clients partner with senior leaders aligning investments talent go-to-market priorities build offerings with strong emphasis CSM Customer Service Management act trusted advisor understand business needs translate actionable solutions collaborate develop long-term relationships provide exceptional service manage quality delivery support team growth meaningful work identify pursue client opportunities shape proposals lead solutioning support campaigns bring compelling storytelling communicate value proposition inspire mentor guide achieve high performance continuous improvement professional growth oversee design ensure alignment client goals best practices standards stay ahead curve product roadmap ecosystem changes operate revenue utilization pipeline staffing project margin Requirements

• A minimum of eight years of consulting experience building capabilities engagement delivery business development account management partner alliance management
• Deep domain expertise in ServiceNow proven track record leading CSM-focused implementation projects.
• Ability support practice vision work practice leaders experts viable solution client needs
• Prioritizing individual success while fostering high-performance teams that deliver outstanding results.