ServiceNow Business Analyst

ServiceNow Business Analysts work closely with stakeholders and development teams to create effective solutions on this platform.

The role requires strong ServiceNow skills, excellent communication abilities, and a proven track record of managing requirements throughout development lifecycles. Key Responsibilities:

• Analyze business needs within ServiceNow platforms through workshops meetings interviews stakeholder engagement conduct thorough elicit analyze document functional non-functional service now implementations translate into clear concise user stories
• Maintain prioritize backlog groom user stories developers assign progress track ensure clarity feasibility quality assurance develop execute test cases validate meet business requirements assist UAT gather feedback identify defects resolve development team maintain understanding capabilities stay up-to-date technical features updates qualifications include degree related field business administration information technology IT experience certified developer admin prove analytical problem-solving communication expertise independent teamwork skillset certifications