ServiceNow Integrator

SAIC is seeking an exceptional IT professional to join our Civilian Sector as a ServiceNow Integrator in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, leveraging processes and strategies with an emphasis on timely IT services and support. Responsibilities

• Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
• Mature and enhance functionality across previously implemented modules driving improved workflow automation data quality operational transparency user experience.

Foster interoperability through integrations promoting unified system-of-record across AIT enterprise stakeholders. Utilize Agile methodologies leading the integration of FAA systems other tools platforms achieving seamless flow between solutions minimizing misalignment, achieving iterative delivery continuous improvement alignment evolving mission operational needs< span>. Assist providing required documentation process guides governance artifacts knowledge transition training materials supporting operationscalentrprise-scale.