Senior Engineer - ServiceNow - Governance Technology Enablement

Senior Engineer - ServiceNow

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

We are the Governance Technology Enablement (GTE) team, driving technology solutions that strengthen governance and risk assurance across TJX. Our primary focus is delivering and optimizing ServiceNow solutions that support critical functions, including IT Risk & Compliance, Vendor Management, Contract Management, and Software Asset Management.

Beyond ServiceNow, we enable automation and efficiency through platforms such as Blue Prism and Power Automate, and we maintain a custom application that underpins TJX's Integrated Risk Assurance process. Our mission is to empower governance teams with innovative, scalable, and integrated technology solutions that enhance compliance, streamline processes, and deliver measurable business value. Key Responsibilities

• Lead technical design and development efforts for ServiceNow solutions, ensuring scalability and maintainability.
• Conduct workshops with stakeholders to gather requirements and provide technical guidance on platform capabilities.
• Mentor junior engineers and provide technical leadership within the team.
• Implement and maintain IRM module solutions, ensuring adherence to best practices.
• Support additional modules such as Software Asset Management (SAM) and Contract Management.
• Build, maintain, and troubleshoot Automated Test Framework (ATF) scripts.
• Collaborate in an Agile (SAFe) environment, participating in sprint planning, reviews, and retrospectives.
• Ensure compliance with ServiceNow platform standards and governance.
• Learn and champion DevOps practices.
• Develop proficiency in and support configuration automation platforms, including Blue Prism and Power Automate, to drive process efficiency and integration. What You Will Need
• 4+ years of hands-on experience developing on the ServiceNow platform.
• Active CIS-Risk certification.
• Proven experience in technical leadership, including mentoring and guiding development teams.
• Strong understanding of ServiceNow platform best practices for scalability and maintainability.
• Experience conducting stakeholder workshops and translating business requirements into technical solutions.
• Integration Experience including:
• Familiarity with Integration Hub and use of out-of-box spokes
• Ability to design and build custom integrations leveraging REST API's and OAuth
• Proficiency in building and troubleshooting ATF.
• Experience working in an Agile (SAFe) framework. Preferred Qualifications
• Excellent communication and collaboration skills.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience engaging with senior leadership.

Benefits include associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

This position has a starting salary range of $91,200.00 to $118,600.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.